Terms of Service

Last Updated: December 19, 2024

Welcome to the Services provided by Beijing Chaoshunxing Environmental Protection Technology Co., Ltd. ("we", "our", or "us"). By accessing our website, applications, or games, you agree to be bound by these Terms of Service.

1. Acceptance of Terms

By using our Services, you represent that you are at least 13 years old (or the legal age of majority in your jurisdiction). If you are under the age of 18, you represent that your parent or legal guardian has reviewed and agreed to these terms.

Your use of our Services constitutes acceptance of these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you must discontinue use of our Services immediately.

2. Description of Services

Chaoshunxing provides the following services:

• Mobile application development and publishing
• Mobile game development, publishing, and operations
• Technical research and development consulting
• Global market entry and growth strategy consulting
• Monetization and user acquisition services

We reserve the right to modify, suspend, or discontinue any part of our Services at any time without notice.

3. User Registration and Account Security

Certain features of our Services may require user registration:

• You must provide accurate and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You must immediately notify us of any unauthorized use of your account
• We reserve the right to suspend or terminate accounts for security violations

4. In-App Purchases and Subscriptions

Our Services may include virtual currency, items, or premium subscriptions. All transactions are handled through the respective platform (Google Play or Apple App Store). All sales are final, and refunds are subject to the platform provider's policies.

4.1 Pricing and Billing

• All prices are displayed in local currency and include applicable taxes
• Subscription fees are charged automatically at the beginning of each billing cycle
• We reserve the right to change pricing with 30 days' notice for existing subscribers

4.2 Refund Policy

Refunds for in-app purchases are governed by the respective platform's policies:

• Google Play: Contact Google Play support directly for refund requests
• Apple App Store: Contact Apple support directly for refund requests
• We may issue discretionary refunds for technical issues or service failures

5. User Conduct and Prohibited Activities

Users agree not to exploit, distribute, or publicly inform other users of any game errors or bugs which give an unintended advantage. You may not use any third-party software to intercept, "mine," or otherwise collect information from or through our Services.

5.1 General Prohibitions

You agree not to:

1. Use our Services for any illegal or unauthorized purpose
2. Violate any applicable laws, regulations, or third-party rights
3. Engage in harassment, hate speech, or discriminatory behavior
4. Distribute malware, viruses, or other harmful code
5. Attempt to reverse engineer, decompile, or disassemble our software
6. Interfere with or disrupt our Services or servers
7. Create multiple accounts to gain unfair advantages
8. Use automated scripts or bots to interact with our Services

5.2 Game-Specific Rules

• No cheating, hacking, or exploiting game mechanics
• No real-money trading of virtual items or currency
• No account sharing or selling
• No spamming or disruptive behavior in community features

6. Intellectual Property Rights

All content included in the Services, such as text, graphics, logos, and software, is the property of Chaoshunxing and protected by international copyright laws. Use of SVGs, images, and brand assets without prior written consent is prohibited.

6.1 Our Intellectual Property

We own all rights, title, and interest in and to our Services, including:

• Source code, object code, and software architecture
• Game designs, characters, storylines, and artwork
• Trademarks, logos, and brand elements
• Database structures and proprietary algorithms

6.2 License Grant

We grant you a limited, non-exclusive, non-transferable license to:

• Use our Services for personal, non-commercial purposes
• Access and display content through authorized devices
• Create derivative works only as explicitly permitted by the Service

6.3 User Content

If our Services allow user-generated content:

• You retain ownership of your original content
• You grant us a worldwide, royalty-free license to use, display, and distribute your content
• You are responsible for ensuring your content doesn't infringe third-party rights
• We reserve the right to remove content that violates these terms

7. Data Processing and Privacy Compliance

We process personal data in accordance with our Privacy Policy and applicable data protection laws including GDPR, CCPA, and other relevant regulations.

7.1 Lawful Basis for Processing

Our lawful bases for processing personal data include:

• Contract Performance: To fulfill our contractual obligations when you use our paid services
• Legitimate Interests: For business operations, fraud prevention, and service improvement
• Legal Compliance: To meet statutory and regulatory requirements
• Consent: For marketing communications and optional data collection features

7.2 International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including China, the United States, and European Economic Area countries. We implement appropriate safeguards including Standard Contractual Clauses (SCCs) approved by relevant authorities.

7.3 Data Subject Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your personal data
• Restrict processing in certain circumstances
• Data portability to another service provider
• Object to processing based on legitimate interests
• Withdraw consent for marketing communications

To exercise these rights, contact us at support@chaoshunxing.com.

8. Developer Platform Compliance

Our mobile applications comply with the policies and requirements of major app distribution platforms:

8.1 Google Play Developer Policy

• We adhere to Google Play's Families Policy for child-directed content
• Our apps comply with Google Play's Personalized Advertising policy
• We maintain compliance with Google Play's Data Safety section requirements
• Our apps undergo regular security reviews and vulnerability assessments

8.2 Apple App Store Review Guidelines

• We comply with Apple's App Tracking Transparency requirements
• Our apps meet Apple's privacy nutrition label requirements
• We follow Apple's guidelines for in-app purchases and subscriptions
• Our content adheres to Apple's content rating and review guidelines

8.3 Platform-Specific Requirements

Users must also comply with platform-specific terms when using our Services through app stores:

• Google Play Terms of Service apply to Android users
• Apple Media Services Terms apply to iOS users
• Platform-specific refund and billing policies govern transactions
• Platform account requirements must be maintained for Service access

9. Advertising and Monetization Policies

Our Services may include advertising and monetization features that comply with industry standards and regulations.

9.1 Ad Network Integration

We integrate with leading ad networks including:

• Google AdMob for banner, interstitial, and rewarded video ads
• Unity Ads for gaming-focused advertising solutions
• AppLovin and IronSource for programmatic advertising
• Meta Audience Network for social media advertising

9.2 Ad Content Standards

All advertisements served through our Services must comply with:

• Industry self-regulatory codes (IAB, DAA, NAI)
• Platform-specific ad content policies
• Applicable laws regarding deceptive or misleading advertising
• Age-appropriate content restrictions for child-directed apps

9.3 User Advertising Choices

Users can control advertising preferences through:

• Device-level advertising settings (Limit Ad Tracking, Opt out of Ads Personalization)
• Industry opt-out mechanisms (DAA, NAI websites)
• In-app privacy settings where available
• Email requests to support@chaoshunxing.com

10. Content Moderation and Community Guidelines

If our Services include community features, user-generated content, or social interactions, the following guidelines apply:

10.1 Prohibited Content

Users may not post or share content that:

• Contains hate speech, harassment, or bullying
• Promotes violence, terrorism, or illegal activities
• Includes sexually explicit or pornographic material
• Violates intellectual property rights
• Contains false or misleading information
• Includes personal information of others without consent

10.2 Moderation Process

We employ a combination of automated and human moderation:

• Automated filtering for obvious policy violations
• Human review of flagged content and appeals
• Community reporting tools for user feedback
• Transparency reports on moderation actions (available upon request)

10.3 Enforcement Actions

Violations may result in:

• Content removal without notice
• Temporary suspension of posting privileges
• Permanent account termination for severe violations
• Reporting to law enforcement for illegal content

11. Third-Party Services and Links

Our Services may contain links to third-party websites or integrate third-party services:

• We are not responsible for the content or practices of third-party sites
• Third-party terms and privacy policies apply to their services
• Your interactions with third parties are solely between you and them
• We may terminate integrations with third-party services at any time

12. Disclaimers and Limitation of Liability

Chaoshunxing shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our Services.

12.1 Service Availability

Our Services are provided "as is" and "as available":

• We do not guarantee uninterrupted, error-free, or secure operation
• Maintenance, updates, and outages may occur without notice
• We are not responsible for performance issues caused by your device or network

12.2 Limitation of Liability

To the maximum extent permitted by law, our total liability shall not exceed:

• The amount you paid for our Services in the past 12 months, or
• USD $100, whichever is greater

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

13. Indemnification

You agree to indemnify and hold harmless Chaoshunxing and its affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use of our Services
• Your violation of these Terms of Service
• Your violation of any third-party rights
• Your user-generated content (if applicable)

14. Term and Termination

These Terms remain in effect while you use our Services.

14.1 Termination by You

• You may stop using our Services at any time
• Uninstalling our apps terminates your license to use them
• Cancelling subscriptions follows platform-specific procedures

14.2 Termination by Us

We may terminate or suspend your access if you:

• Breach these Terms of Service
• Engage in fraudulent or abusive behavior
• Violate applicable laws or regulations
• Threaten the security or integrity of our Services

Upon termination, all licenses granted to you immediately cease.

15. Dispute Resolution & Arbitration

Any disputes arising out of or related to these Terms or the Services will be resolved through binding arbitration, rather than in court. You agree to resolve any dispute on an individual basis and not as a plaintiff or class member in any purported class or representative proceeding. The arbitration will be conducted in Beijing, China, under the rules of the Beijing Arbitration Commission.

15.1 Arbitration Process

• Arbitration must be initiated within one year of the dispute arising
• The arbitrator's decision is final and binding
• Each party bears its own arbitration costs unless otherwise determined
• Court proceedings are limited to enforcing the arbitration award

15.2 Exceptions

Arbitration does not apply to:

• Intellectual property infringement claims
• Requests for injunctive relief
• Small claims court proceedings

16. Governing Law

These terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law principles.

Any legal action not subject to arbitration shall be brought exclusively in the courts of Beijing, China.

17. Export Compliance

You agree to comply with all applicable export control laws and regulations. You may not use our Services if you are located in a country subject to U.S. or Chinese export restrictions, or if you are listed on any prohibited parties list.

18. Force Majeure

We shall not be liable for delays or failures in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.

19. Miscellaneous Provisions

These Terms constitute the entire agreement between you and Chaoshunxing regarding our Services.

• Waiver: Our failure to enforce any right does not waive that right
• Severability: If any provision is held invalid, the remainder remains in effect
• Assignment: You may not assign these terms without our prior written consent
• Notices: Official notices will be sent to the email address associated with your account
• Updates: We may update these terms with 30 days' notice for material changes

20. Contact Information

Questions about the Terms of Service should be sent to us at:

• Email: liuchao@chaoshunxing.com
• Support: support@chaoshunxing.com
• Address: Four Units, First and Second Floors of Building 1, No. 1 Shahe Station Road, Miyun Town, Miyun District, Beijing, China
• Phone: +86 010-12345678
• D-U-N-S Number: 702096564